The Arbinger Institute’s book Leadership and Self-Deception is amazing. There are numerous lessons, but here’s the main point.

When we know the right decision, but do not make it, we betray ourselves and get into a box of self-deception.

When this happens, we elevate our own virtues and inflate the faults of others, casting blame on their motives, abilities, attitudes, and work ethic.

This vicious cycle keeps us in conflict. We blame others for the problem, yet ignore the real problem centered on the choice we made and our need to justify that choice. 

How can we get out of this box? Read the book.