Communication
Google articles on communication in leadership abound. Forbes has an online article that shares ten secrets about communication in leadership. Two of the secrets are significant:
1) Speak not with a forked tongue: When leaders have a reputation that lacks character or one of poor character, people will not trust them. Communication and character go hand in hand in building trust.
2) Speak to groups as individuals: Leaders who establish a personal atmosphere where people feel valued as an individual build a rapport where a leader is heard.
When leaders work to improve communication, stronger relationships will result.