I once asked a group of men about how to improve communication as leaders. While I received several responses, one that resonated well with me involved three words: Tone, Pace, and Volume.

The tone we use to communicate impacts the attitude with which our message is received.

The pace of our communication determines the level in which it is understood.

The volume we use to communicate influences how well the message is accepted.

It is worth the time and effort to ensure that the tone, pace, and volume used to communicate our message is appropriate for positive reception, understanding, and acceptance.