While it may not sound like much, but a simple greeting, “good morning, Mr. and Mrs. ____________, how was your night’s rest?” can be a sweet sound.

Little things are like that, they make a big difference.

Remembering someone’s name and greeting them is important.

“I’m not good with names” is a common excuse. However, we remember what is important to us. If we want to make a difference, someone’s name is important. There is power in remembering something as simple as a name.

Carry a pad and write down the person’s name.

Repeat their name in the conversation.

Afterwards, make a note about them to associate with their name.

It’s the little things that make a difference.