The Arbinger Institute’s book, Leadership and Self-Deception, is amazing. There are numerous lessons, but here’s the idea.

We know the right choice to make, but do not make it. We betray ourselves and get into a box of self-deception.

When this happens, we elevate our own virtues and inflate the faults of others, casting blame on their motives, abilities, attitudes, and work ethic.

This vicious cycle keeps us in conflict. We blame others for the problem, yet ignore the real problem centered on a choice we made and our need to justify that choice.

How can we get out of this box? Read the book.