Tag: Communication

Tone, Pace, and Volume

May 18, 2022 bobturner Daily Leadership, saltJournal 0 Comments

I once asked a group of men about how to improve communication as leaders. While I received several responses, one that resonated well with me involved three words: Tone, Pace, and Volume.

The tone we use to communicate impacts the attitude with which our message is received.

The pace of our communication determines the level in which it is understood.

The volume we use to communicate influences how well the message is accepted.

It is worth the time and effort to ensure that the tone, pace, and volume used to communicate our message is appropriate for positive reception, understanding, and acceptance.

Powerful Communication

May 9, 2022 bobturner Daily Leadership, saltJournal 0 Comments

How can leaders ensure their message is understood?

Have a clear understanding of the past, present, and future. How did you get here? Where are you now? What direction are you headed?

Prepare a strong defense as to why you are communicating this specific message at this specific time.

Plan how the destination will be reached and communicate it often to ensure no one forgets.

Implement a confirmation brief, which means you ask others to explain what they heard you say.

It takes time and effective communication to get everyone on the same page.

A Leading Question

April 8, 2022 bobturner Daily Leadership, saltJournal 0 Comments

A leading question is an attempt to get someone else to communicate their understanding of facts, knowledge, or feelings. From a legal perspective, it is often used to get someone to answer a question in a specific way, leading them to often incriminate themselves or someone else.

At times, leaders may need to use both. We use questions for several reasons.

1) When others are encouraged to communicate, they feel appreciated and important.

2) We learn more by listening. We learn about feelings, desires, struggles, joys, and sorrows.

3) We create a powerful learning environment. Leaders will be surprised what they learn when creative minds are unleashed.

Global Leadership

March 22, 2022 bobturner Daily Leadership, saltJournal 0 Comments

The world’s population is beyond my comprehension. When I consider eight billion people, it simply becomes a number.

As I travel, the reality of this number becomes even more incredible. I think about…

The plethora of languages.
My inability to communicate adequately.
The brief time I spend in each location.
How do all of these people come to know Christ?
Their soul.
What can and needs to be done?

I have more questions than answers.

I am thankful for the dedication and willingness of mission minded leaders who have and continue to lead on a soil different than their own.

Analysis and Communication

January 24, 2022 bobturner Daily Leadership, saltJournal 0 Comments

One of the greatest challenges to any area of leadership involves communication. When communication lacks clarity, the result brings confusion and frustration. How can leaders analyze and communicate their vision, mission, and values more effectively?

Use easy to understand language. Terminology is important.

Be careful about assumptions. Do not make the mistake of assuming.

Keep the message concise. Avoid sharing everything. Less is more.

Remember the old K.I.S.S. acronym. Keep it short and simple!

Consider these ideas when trying to analyze and communicate matters of vision, mission, and values as leaders.

Fighting Fear

January 20, 2022 bobturner Daily Leadership, saltJournal 0 Comments

Zig Ziglar once said, “F-E-A-R has two meanings: ‘Forget Everything And Run’ or ‘Face Everything And Rise.’ The choice is yours.”

How do we channel fear in ways that harness its power to move us to rise instead of run?

1. Recognize what we fear. Are we afraid of failure or success, rejection or acceptance?
2. Have the right expectations. Expectations can create a fear of falling short or being overwhelmed.
3. Seek healthy communication. Talk with someone who can help guide us in overcoming it.
4. Remember God is our ally. Knowing who God is and that He fights for us, minimizes fear.

Thinking Before We Speak

December 9, 2021 bobturner Daily Leadership, saltJournal 0 Comments

Have you ever heard the expression, “Measure twice, cut once?”

The same thought can be applied to our words, both verbal and written. Learning to think twice before we speak is a powerful component to leading. Consider the following.

1) Before we speak, consider how our words will influence those who hear them. Will our words build them up or tear them down, heal or hurt?

2) Thinking twice helps develop concise clarity. We lose the attention of others when unprepared and we ramble through something we attempt to say.

When we think twice before speaking, we enhance the quality of our leadership communication.

Leading Succinctly

November 10, 2021 bobturner Daily Leadership, saltJournal 0 Comments

Students often prefer essay questions. Primarily, because they have an opportunity to write enough “fluff” to maybe hit the right answer. Sadly, our approach to leadership can be the same.

Allowing uncertainty and a lack of clarity to be clouded with the minutia of indirectness is common. When we finish, no one seems to know what was communicated.

How can we be more succinct when communicating?

Think deeply.
Write it down.
Edit.

Good communication is the result of thinking deeply, writing, rewriting, and rewriting until we are succinct.

The same applies when communicating orally.

Clear and Specific

October 5, 2021 bobturner Daily Leadership, saltJournal 0 Comments

Leaders need to stop “beating around the bush.” People want leaders to be clear and specific about direction. When this happens, leaders pay close attention to details, which promotes confidence in followers.

Vagueness breeds vagueness and frustration. When leaders are vague, the general mindset among followers is that leaders do not have a clue where they are going or to get there.

Establishing a system by which leaders communicate with clarity and specificity strengthens the morale of an organization and provides confidence in the direction.

The need is obvious. Now is the time for leaders to develop and implement a plan to be clear and specific.

Transparency

August 4, 2021 bobturner Daily Leadership, saltJournal 0 Comments

Transparency is a vital component to making things happen. A Forbes article identifies what happens when leaders are transparent.

  1. Problems are solved faster.
  2. Teams are built easier.
  3. Relationships grow authentically.
  4. People begin to promote trust in their leader.
  5. Higher levels of performance emerge.

Based on these five areas, transparency enables followers to understand and assist leadership in ways that move an organization forward to greater achievements.

How can leaders become more transparent in their leadership? Start with communication.

The time invested to produce a system of solid communication raises transparency and its benefits.

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