One of the most challenging, yet key elements in communication is the ability to listen.

There are several reasons leaders must learn the art of listening.

Learning to listen connects us to people on greater levels.
Learning to listen gains a better understanding of their needs.
Learning to listen develops stronger concentration.
Learning to listen shows we care.

The message is not always conveyed through words. Tone of voice and body language play a significant role in the message communicated. We must listen with our ears, eyes, and heart.

As challenging as it is, learning to listen changes the nature of our leadership.