While reading through a few leadership websites, I found an interesting thought by Terry Starbucker, “The Seven Most Important Words In Leadership.”
The seven words are “I don’t know and I’ll find out.”
Leaders avoid the appearance of not knowing an answer. After all, leaders are supposed to know all the answers, right?
The transparency of acknowledging we do not know and the willingness to find the answer is critical.
First, people know we do not have all the information. Second, greater credibility and trust are established when we are honest with others.
Learn these seven words and live by them.