When leaders fail, trust and respect are lost. The task before leaders is learning how to regain what they lose.
Consider three negatives:
- Do not try to ignore or deny failure.
- Do not attempt to cover up the failure.
- Never blame someone else for it.
Instead, four positives are needed:
- Admit the failure.
- Specify the failure.
- Ask for forgiveness.
- Give a step by step plan for overcoming the failure.
More could be considered, but a simple upfront approach is where healing begins.