Category: Daily Leadership

Satisfaction Guaranteed…

Infomercials are endless. We have seen so many that before we are told the price of the product we are saying “$19.95” or a multiplication of this amount.

“Get-rich-quick” schemes also flood the market. How much money has been scammed from individuals seeking an easy way to easy street?

Both marketing schemes boldly proclaim “your satisfaction is guaranteed.” Is it really guaranteed? These companies count on consumers not taking the time or money to return the product if they are dissatisfied.

Everyone desires a level of satisfaction. We want to know our purchase is worth more than we paid. When we look back on our life, we want to know our life made a difference. Why? It gives us a sense of satisfaction.

How do we find satisfaction? I like this. “You’ve got to get up every morning with determination if you’re going to go to bed with satisfaction.” Determination drives a leader. The goals, planning, work ethic, and achievement are all driven by determination. When determination is present – satisfaction is guaranteed.

Leave it better than you found it…

I have never been one to own mechanical tools. Perhaps it is because I can not afford them, or maybe because I always seem to have friends with tools. I am thankful to have a good neighbor with every tool imaginable who does not seem to mind my habitual borrowing.

I learned a lesson a few years back regarding the practice of borrowing someone’s tools with application to leadership. When tools are borrowed, we should always return them promptly, put in their proper place, and in better condition (if possible) than when we borrowed them.

Leadership involves mentoring. Leaders should always be thinking about helping others and who will replace them. The work we accomplish in leadership should make it easier for the one(s) who follow us. We work to grow and perfect our craft. Our efforts will be in vain if they die with us.

Mentor someone. Prepare them to lead. Equip them to replace you. Concerning the work, leave it better for them than you found it.

Direct me to the point, please…

The internet provides an avenue to an unlimited number of blog posts on leadership. There are many rabbit trails, yet some have valuable information.

Over the weekend I came across a website promoting leadership material written by Jack Welch, former CEO of General Electric.

A few thoughts stood out…

1.  Credibility: As a CEO of GE, he should have the credentials to write on leadership.

2.  Creativity: i.e. “The 4 E’s of Leadership.” Energy, Energize, Execution, and Edge.

3.  Links: Ultimately to sell something…not a plus.

4.  Google ads: Frustrating!

Not to belabor the point, but less really is more.

Among the plethora of information, I appreciated the valuable nugget of the number one, direct and powerful rule in the Six Rules for Successful Leadership, “control your destiny, or someone else will.” Good food for thought.

I appreciate credibility and creativity. However, leaders often miss the importance of this thought in an effort to promote their own interests, or products. They miss it through the distractions surrounding their purpose and goal. If I am to lead others it will happen on the basis of the first two thoughts, never the last two.

Opportunity is waiting…

Opportunities are often missed because we are not looking for them. But why are we not looking?

Too busy? Looking in a different direction? Uncertainty? Waiting for a better opportunity?

Not all opportunities are equal, but they are still opportunities. If nothing else, opportunities always provide a platform for learning.

Recently, I was asked if I would be willing to host an internet radio talk show regarding homiletics. Initially, I thought of all the reasons (EXCUSES) why it would not work for me.

A few minutes later, after clearing the ego away, I realized what a great opportunity. It is not a great opportunity because of me, or anything I will share. It is great because of what I will learn.

Homiletics runs a close second to my favorite subject, leadership. One of the key areas of leadership involves seizing opportunities, especially if it is an opportunity to learn.

When we are learning leaders, we are equipping ourselves for greater influence. Consider what opportunities may have been missed today. Seize the opportunity to learn.

Can You Hear Me? Part 2

Can you hear me? It is hard to hear someone if they are not communicating. But, what are we communicating? What have I been communicating? By our words, attitudes, actions, body language, and a hundred other means, we are sending a message. What message did we want to send? Are we paying attention? I must admit, I have not!

As I thought about this blog, I was amazed at how I have failed to communicate more frequently. After all, this is a leadership blog, right? How can you or I lead others if we are not communicating to them.

Communication takes commitment. I have buried myself in the idea that I must write a lengthy article in order to communicate my message, but not true. I have been challenged and I am rising to the call. I am committing myself to write a message, however long of short, each day during the week to help us grow in our understanding and development of leadership.

I want to increase the audience base who reads this information. However, I know in order to do so, I will need your help. I must communicate and communicate often. Can you hear me? Please share the information with others and may we all grow as leaders.

Can You Hear Me? Part 1

Communicating is mechanically defined, but far more complicated. Let me explain. For years I have heard there are six messages that take place every time someone speaks. There is what we think we say and what we actually say. Then, there is what the other person hears us say and what they think they heard us say. In addition, there is what they say back about what we have said and, finally, what we hear them say about what we said in the first place.

Communication also involves the actual words spoken, body language and tone of voice. When we consider these factors it does not take long to see how complicated communication can be, regardless of the language.

In some ways, trying to communicate is like golf. Consider the difficulty of having the perfect swing. The perfect golf swing involves the position of the feet, squaring of the hips, arms straight, hand grip, and oh yes, keeping your head down and eye on the ball. If you feel comfortable, you probably are not doing it right. Golf is a good analogy of the difficulty in communication.

Yet, effective communication is vital to leadership. The key to this statement is “effective.” There are several steps needed to communicate effectively as a leader. The first to consider is listening. Wait a minute, I thought communication was about an ability to speak? The ability of leaders to listen is one of the building blocks to effective communication. Here are a few of the many ideas suggested in developing the skill of listening.

1)  Listening is not passive. In his article on 7 Keys to Listening, Dr. Mort Orman addresses the active nature of listening. A passive approach to listening easily results in distraction and a failure to understand the message being communicated.

2)  Do not think about what to say next. Few areas are more difficult than learning how to listen without waiting for the person to take a breath so we can jump in and give our two cents worth. Michael Webb describes the problem as “Knowing the answer.”

3)  Listen with your eyes, ears, and heart. Dr. Larry Alan Nadig says, “it is as if we were standing in the other person’s shoes, seeing through his/her eyes and listening through the person’s ears.” Listening this way requires time and practice to develop properly.

4) Learn to repeat what is heard. While a wealth of information is available, in order to build better relationships with others, one of the key exercises recommended is learning to repeat the information shared. Here is where effective communication is realized.